About Us - Trusted Malaysia

What we do

We understand the city's pulse and our mission is to share its unique essence with locals and visitors alike. Whether you’re a resident looking to explore new facets of your city or a traveler seeking the quintessential Malaysia experience, we’ve got you covered.

Our team of passionate locals and city enthusiasts is committed to bringing you the latest insights, insider tips, and carefully curated recommendations. From iconic landmarks such as Parliament Hill to spots like the Rideau Canal, we strive to capture the spirit of Malaysia in every article.

Meet our team

Our diverse team is a mosaic of talents where each member brings a unique set of skills, experiences, and perspectives. Meet the faces behind the scenes:

Adam Ng

Co-founder and Contributing Editor

Adam Ng is a digital marketing specialist who switched to editing after co-founding Trusted Malaysia. As someone who likes balancing quality and growth, he encourages our staff to find the middle ground where a compromise exists between good quality and productivity

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Alyssa Anne Ubing

Staff Writer

An IT Solutions Engineer by day and a writer-slash-musician by night, Alyssa Ubing loves looking for new adventures. After graduating with First Class Honours in Computer Science and Forensics from Taylor’s University, she now aims to achieve the same honours in life. Alyssa is responsible, reflective, and adaptable, and she brings these traits while reviewing products, services, and businesses for us. She also loves a good challenge, and part of it is keeping an open mind each day to have a fresher perspective.

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Charlene Wong Sy

Staff Writer

Charlene Wong Sy is a beauty blogger and certified fashionista. Even as a child, she has always emphasised self-expression—adding her personal touch to everything around her. Today, she directs her self-expression toward the content she makes on her blog, where she is the founder and chief editor. She also adds her personal touch to add some pzazz to the reviews she writes for us. Aside from discussing beauty products and fashion, Charlene likes writing food recos and travel guides. In her spare time, she enjoys travelling across the globe, adding more places to the long list of countries she’s already visited.

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Kris L

Staff Writer

Kris L wears several hats as a writer, a medical student, and a digital marketer. Currently, she's balancing her double life as a student and full-time employee. Although having many roles can get difficult, she wouldn't have it any other way since she likes challenging herself. When she's not busy poring through thick medical books, you'll find her either brainstorming marketing strategies or writing about her many interests. Kris covers other beats here in Trusted Malaysia that relate to her interests. Her favourite topics include mental health, work culture, marketing, and books.

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Mohammad Bin Amir

Staff Writer

Mohammad Bin Amir is an Industrial Design student at Staffordshire University. He enjoys designing and developing products and writing down his thoughts and ideas. As one of our people on the ground who is excited to explore many things, he uses his creativity to artfully assess products and services in Malaysia. He also makes it a point to deliver his ideas succinctly, aiming to improve his readers’ lives through his honest reviews. Often with a coffee in hand, Mohammad likes tinkering away with new product concepts in between writing articles for us.

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How do we find the best of everything?

Our quest for excellence fuels a process to unearth the very best in every facet of life. It begins with a clear definition of purpose, whether a product, service, or experience. This allows us to establish criteria that guide our evaluation process.

We delve into a wealth of sources from there – reviews, expert opinions, and industry insights – to gather comprehensive information. We also go beyond the virtual realm. Our team conducts hands-on testing that rigorously assesses factors such as quality and function.

Our evaluation process also considers multiple facets including performance, user experience, design, and overall value. User feedback holds immense significance since it offers real-world insights that contribute to well-rounded perspectives on the strengths and weaknesses of the products and services we feature.

The assessment or price is a key element in our process too. We recognize the importance of value for money and conduct a thorough analysis of pricing relative to the quality and features offered.

We maintain openness about our process, ensuring that our audience understands how we select and recommend our products. Our independence matters – external factors do not influence our recommendations.

Our commitment to continuous improvement drives us to stay at the forefront of innovation. As trends evolve and new products emerge, we remain vigilant, always seeking the latest and greatest to bring to our audience.

Learn more about our methodology

How do we make money?

We believe in transparency when it comes to the way we sustain our platform and provide you with valuable content.

One of the avenues through which we generate revenue is affiliate marketing. When you click on certain links featured on our platform and make a purchase, we earn a commission. This model allows us to support the platform while ensuring that you have easy access to the products and services we recommend.

While some of these recommendations may result in affiliate commissions, our primary goal is to guide you toward exceptional products that enhance your experience. In short, we don’t recommend anything we don’t actually like.

In some cases, we may partner with companies that offer warranty programs or assurance. This provides you with additional confidence when making decisions based on our recommendations.

If you have any questions or concerns about how we generate revenue, we encourage you to reach out. We are dedicated to openness and honesty about our practices, and your trust is of utmost importance.

Learn more here

Want to get in touch? have an idea or suggestion?

Whether it's feedback or ideas, we're always happy to hear from fellow Malaysians. Email us at [email protected] or submit through this form.